Department contacts

If you suspect a child is experiencing harm, contact Child Safety to report suspected child abuse.

You can contact Child Safety in the following ways:

• A Regional Intake Service, which is the contact point when you have concerns for a child and suspect that a child is being harmed or may be at risk of experiencing harm in the near future.
• A Child Safety Service Centre.
• A regional office.
• The Child Safety After Hours Service Centre, which you can contact outside of usual business hours. This service provides a range of services to current clients of Child Safety Services, is the contact point when you are concerned that a child has been harmed or may be at risk of harm, and provides support for foster and kinship carers. Phone freecall 1800 177 135.

The contact point that you choose will depend upon the service you need, and the time you make contact with Child Safety Services.

The Foster and kinship carer support line provides foster and kinship carers with access to after-hours support. Phone 1300 729 309, Monday to Friday from 5pm to 11.30pm, and Saturday and Sunday from 7am to 11.30pm.

Find other contacts for foster and kinship care including community foster care agency contacts.

The department is committed to providing a high level of service to our clients and we respect the right of individuals to give feedback on the department’s actions, services or products.

For reporting broken links or other technical issues.