Our policies

This class of information in our publication scheme provides information about protocols for delivering our functions and responsibilities.

Published information	Summary
Waste Reduction & Recycling Plan 2018–2021 (PDF, 189 KB)Waste Reduction & Recycling Plan 2018–2021 (DOCX, 192 KB)	The Waste Reduction and Recycling Plan 2018–2021 sets our waste management direction and implementation, for the period 1 July 2018 to 30 June 2021.
Human Services Quality Framework	The Human Services Quality Framework is the quality system for funded service providers.
Foster and kinship carer policies	Policies and procedures relevant to managing placements of children with foster and kinship carers.
Copyright statement	The Queensland Government's Copyright statement on the use of copyrighted material.
Complaints management policy and procedure	The Complaints Management Policy sets out the responsibilities relating to complaints management.
Child Safety Practice Manual	The Child Safety Practice Manual provides a comprehensive set of procedures that guide and inform our delivery of child protection services.
Child protection policies	Policies and procedures relevant to the management of child protection matters.
Camera Surveillance Systems and Privacy (PDF, 184 KB)Camera Surveillance Systems and Privacy (DOC, 329 KB)	This document provides information about how we handle personal information collected via surveillance camera systems deployed in a number of our facilities.
Adoptions policies	Policies and procedures relevant to the management of adoption processes.