Become a CSO

Do work that truly matters.

At our department, the work you’ll do is vital and incredibly fulfilling. While it's not always easy, we believe that the impact you can make is worth the challenges.

You don’t have to be a superhero or a saint to excel in this role, but you should know that it’s not a job for everyone. More than anything, it takes compassion, positivity, resilience, and the ability to not sweat the small stuff. An optimistic, can-do attitude really helps here.

You’ll never make a decision alone here and your teammates will share their knowledge, encouragement and kindness—especially when the chips are down. We’re all different, coming from diverse backgrounds, but together we create a supportive community.

Expect the unexpected. That means being flexible, agile, and resilient, whatever comes our way. Are you independent but also ready to ask for help when you need it? Together, we get through the tough times and enjoy the good ones.

In our mission to enhance the well-being of children, families, and our team members, we acknowledge the dynamic nature of our work. We are committed to providing continuous support and ensuring our staff have the necessary resources to navigate the evolving landscape of their roles. Presently, our focus is on bolstering our frontline staff by equipping them with enhanced resources and leveraging technology to streamline their tasks. Our aim is to empower them to be readily available for children and families during critical moments.

As we set out to make things better for children, families, and you, our job can be a bit tricky, always changing, but we're doing our best to make things easier for everyone in our diverse team. Right now, we're working on giving more help to our frontline staff. We're getting them more resources and using tech to make their jobs smoother, so they can be there for children and families when they really need it.

We're also committed to providing more personalised flexibility, allowing individuals to thrive with us, whatever their life circumstances and preferences. Additionally, we're collaborating with Aboriginal and Torres Strait Islander communities to implement delegated authority, empowering them to make culturally appropriate decisions for kids at risk.

Join us as we work to make a real difference for Queensland’s most vulnerable children and families.

 

If you're interested in working with children and families and helping to lift them up so they can live a life that's free of trauma, then this is absolutely the place for you. Because I don't think that the families we work with are somehow other than us, they are all of us.

Deidre Mulkerin — Director-General

Why you'll love being part of our team

PO3 entry level roles have a fantastic starting salary of $94,553 to $103,029, plus superannuation, 12.75% superannuation with salary sacrificing options to boost your savings. Continuous learning opportunities and personalised career development.

Flexibility is our middle name. We know life can be a juggling act, so we offer various incentives to help you find that sweet work-life balance. Whether it's working on occasions from home, going part-time, or tweaking your start and finish times—we've got your back.

We're all about making a positive impact. Our Child Safety Officers often say it's an honour to support families during critical times. Sure, it can be tough, but the reward comes when those vulnerable families get the support they need to make positive changes.

It's not just a job; it's a team effort. When you join us, you become part of a truly supportive crew. We've got resources, training, and team leaders ready to provide the guidance you need in making case-work decisions. We're all in this together.

Innovation is the name of our game. We're all ears for fresh ideas. Got thoughts on how we can do things differently? We're genuinely open to hearing what you have to say so we can keep improving our services to the communities we serve.

Looking to climb that career ladder? You're in the right place. If you're ambitious, our department supports career progression. You can kick off as a Child Safety Officer and work your way up to more senior positions. Fun fact: quite a few of our top leaders started their careers right where you are now!