Skip links and keyboard navigation

  • Skip to content
  • Skip to navigation
  • Skip to footer
  • Use tab and cursor keys to move around the page (more information)
Queensland Government
  • Home
  • Site map
  • Contact us
  • Help

Department of Children, Youth Justice and Multicultural Affairs

  • Child and family
    • Support for children and families
    • Protecting children
    • Foster and kinship care
    • Adoption
    • Child and family reform
    • Queensland Government Response to the Royal Commission into Institutional Responses to Child Sexual Abuse
    • Queensland Government response to the death of Mason Jett Lee
    • NDIS implementation
    • Our performance
    • Child Safety Practice Manual
    • Child and family resources
  • Youth
    • Queensland Youth Strategy
    • Youth leadership programs
    • Youth Engagement Charter
    • Youth support services
    • Youth housing and reintegration service and after care
  • Women
    • Queensland Women's Strategy
    • Queensland Women's Week
    • Women on boards
    • Gender analysis toolkit
    • Queensland Women 2015
  • Violence prevention
    • Domestic and Family Violence Protection Act 2012
    • Domestic and family violence prevention strategy 2016-26
    • Domestic and family violence reform
    • Domestic violence self-funded refuges
    • Sexual violence prevention
    • Not now, not ever. Together.
    • For service providers
  • About us
    • Our department
    • Our Minister
    • Our publications
    • Partners
    • Funding and grants
    • Right to information
    • Careers
  • Our stories
  • News
    • Novel coronavirus
    • Statement by Deidre Mulkerin, Director-General, Department of Children, Youth Justice and Multicultural Affairs
  • Contact us
    • Department contacts
    • Compliments and complaints
    • Social media
    • How you can get involved

Child and family

  • Support for children and families
    • Support for parents and families
    • Independent person
      • Information for children and young people
      • Information for families
      • Information for independent persons
  • Protecting children
    • About child protection
      • Reporting and referring concerns
      • Child protection legislation
      • Mandatory reporting
      • Children and young people's rights
      • Parents' rights
      • Roles and responsibilities
      • National approach to child protection
    • What is child abuse?
    • What is child sexual abuse?
    • How to prevent abuse
      • Protecting children from harm
      • Prevention and early intervention
    • Reporting child abuse
      • If you suspect harm
      • What happens when we are contacted?
      • What happens when a report is made?
      • Reporting child abuse in other states
    • Responding to child abuse
      • Moving a child to a safe place
      • Investigation and assessment
        • Unborn children
        • Assessment orders
      • Care Agreements
      • What you can expect
    • Ongoing intervention
      • Case planning
        • Service referrals
      • Support Service case
      • Intervention with Parental Agreement
      • Child Protection Order
      • Family group meetings
      • Court processes
      • Youth justice
      • Contacts
    • Resources and publications
      • Family Group Meeting (FGM) Convenor Handbook
  • Foster and kinship care
    • Carer training
      • Foster carer training
        • Foreword
        • Procedures and guidelines
        • Frequently asked questions
        • Orientation
        • Learning outcomes
        • Pre-service training
        • Water safety for carers
        • Learning journal
        • Standard training
        • Caring for Aboriginal and Torres Strait Islander children
        • Advanced training
          • Attachment
          • Whose problem is this?
          • Foster Parent College
          • Independence and connections
          • I'm an individual...
          • Infectious diseases
          • Ready, set, fly! A parent's guide to teaching life skills
          • Loss and grief for children in care
          • Participation
          • Positive and Protective series
          • Reality fostering
          • Strategies for Managing Abuse Related Trauma (SMART)
          • Whose job is this?
        • Recognition of prior learning (RPL)
        • Acknowledgements
    • Rights and responsibilities
    • Aboriginal and Torres Strait Islanders
      • Child Placement Principle
    • Regulation of care
      • Responding to concerns about the quality of care received by a child in a care arrangement
      • Community Visitors and Child Advocates
    • Contacts
      • Community foster care agency contacts
        • Brisbane Region
        • Central Queensland Region
        • Far North Queensland Region
        • North Coast Region
        • North Queensland Region
        • South East Region
        • South West Region
      • Indigenous foster care agency contacts
      • Peak body and advocacy group contacts
    • Resources and publications
      • Information for existing carers
      • Information for prospective carers
      • Recruitment of foster carers
      • Children and Young People's Participation Strategy
  • Adoption
    • Resources and publications
  • Child and family reform
    • Sharing responsibility for children's safety and wellbeing
    • Supporting families earlier
    • Working better with families in contact with the child protection system
    • Meeting the needs and requirements of Aboriginal and Torres Strait Islander children, families and communities
      • Empowering Families Innovation Fund
      • Aboriginal and Torres Strait Islander Service Reform Project
      • Aboriginal and Torres Strait Islander Family Wellbeing Services
      • Family Participation Program
      • Indigenous career progression - cadetships and scholarships
      • Aboriginal and Torres Strait Islander child protection sector and service development
    • Improving care and post-care for children and young people
    • Delivering quality services to children and families through a capable, motivated workforce and client-focused organisations
      • Quality Improvement Program
    • Building an accountable, transparent and cost-effective system
    • Child protection legislation reform
    • History of child protection legislation reforms
    • Specialist Services
    • Using technology for business transformation
  • Queensland Government Response to the Royal Commission into Institutional Responses to Child Sexual Abuse
    • Truth, Healing and Reconciliation Taskforce
      • Taskforce members
    • National Redress Scheme in Queensland
  • Queensland Government response to the death of Mason Jett Lee
  • NDIS implementation
    • Information for young people with disability in care
    • Information for foster and kinship carers of children with disability
    • NDIS information for parents and families of children in care
    • NDIS information for Family Support Providers
    • NDIS information for Residential Care services
  • Our performance
    • Summary statistics
      • Child protection orders
      • Protective orders
    • Family Support and Child Protection System Framework
    • Family Support Services
    • Intake phase
      • Child concern reports
      • Notifications
    • Investigation and assessment phase
      • Assessment orders
      • Investigation and assessment
      • Substantiations
    • Ongoing intervention phase
      • Intervention with parental agreement
      • Short-term child protection orders
      • Living away from home
      • Carer families
    • Ongoing intervention phase (Permanency planning)
      • Legal Permanency - Long-term child protection orders
      • Exiting out-of-home care
    • Improved safety
      • Re-entry
      • Standard of care reviews and harm reports
    • High quality services and improved wellbeing
      • Case plans
      • Child health passports
      • Physical Permanency: Stability and permanency of placements
      • Transition to adulthood
      • Relational Permanency – Placement with siblings
      • Cultural support plan
    • Representation of Aboriginal and Torres Strait Islander children
      • Our Way Strategy and Action Plan
      • Placement of Aboriginal and Torres Strait Islander children
    • Family and household characteristics
    • Demographics
    • System and Practice Reviews - Child deaths
    • Regional data
      • Central Queensland region
      • Moreton region
      • Northern region
      • South East region
      • South West region
    • Adoptions
    • Glossary of terms
    • Table notes
    • Contacts
    • Resources and publications
      • Child protection partnerships reports
  • Child Safety Practice Manual
  • Child and family resources
    • Protecting children: an inquiry into abuse of children in foster care
    • Managing child safety information
    • Assessment of the OneSchool Referral Process
    • Evaluation of the Child Protection Joint Response Team Trial

You are here:

  1. Home
  2. Child and family
    • About us
    • Contact us
    • News
    • Our stories
    • Violence prevention
    • Women
    • Youth
  3. Our performance
    • Adoption
    • Child and family reform
    • Child and family resources
    • Child Safety Practice Manual
    • Foster and kinship care
    • NDIS implementation
    • Protecting children
    • Queensland Government response to the death of Mason Jett Lee
    • Queensland Government Response to the Royal Commission into Institutional Responses to Child Sexual Abuse
    • Support for children and families
  4. Improved safety

Improved safety

When a child comes into contact with the child protection system, it is the department's role to ensure the child's safety is improved. This includes working to ensure the safety of children and young people while in the child protection system, as well as the safety of children and young people after exiting the child protection system.

Performance information

  • Investigation and assessments commenced within the response timeframe (XLSX, 22 KB) Investigation and assessments commenced within the response timeframe (CSV, 5 KB) (Annual) (XLSX, 22 KB) (Annual) (CSV, 5 KB), (Quarterly) (XLSX, 22 KB) (Quarterly) (CSV, 6 KB)
  • Notifications with a substantiated or unsubstantiated outcome, by time taken to complete investigation and assessment (Annual) (XLSX, 21 KB) Notifications with a substantiated or unsubstantiated outcome, by time taken to complete investigation and assessment (Annual) (CSV, 4 KB), (Quarterly) (XLSX, 21 KB) (Quarterly) (CSV, 4 KB)
  • Re-entry
  • Standards of care reviews and harm reports
Last reviewed
14 December 2020
Last modified
20 December 2020
  • Provide feedback
  • Print
  • Share
  • RSS

Creative Commons Attribution 4.0 International (CC BY 4.0) licenceThis work is licensed under a Creative Commons Attribution 4.0 International (CC BY 4.0) licence

  • What we do

    • Child and family
    • Youth
    • Women
    • Violence prevention
  • About us

    • Careers
    • Compliments and complaints
    • Funding available
    • News
    • Right to Information
  • Follow us

    • childfamilyqld
    • dfvpqld
    • qld women
    • queenslandyouth
    • CSYWQld
    • See our full list of social media accounts.
    • Department of Youth Justice
    • Multicultural Affairs
  • Copyright
  • Disclaimer
  • Privacy
  • Right to Information
  • Accessibility
  • Jobs in Queensland Government
  • Other languages

© The State of Queensland (Department of Children, Youth Justice and Multicultural Affairs) 2020–2021

Queensland Government