4. Implement the supervision agreement

4.1 Allocation of work

During supervision, the supervisor will monitor the ability of the supervisee to prioritise and manage the workload effectively. When allocating work, the supervisor will consider the level of experience, skills, knowledge and circumstances of the supervisee. A CSO with limited experience should not be allocated complex or contentious cases, nor should a high number of these cases be allocated to one worker.

4.2 Monitor casework

During supervision, the supervisee and the supervisor will discuss and critically analyse current case work and document key information to guide future discussions about the progress of each case. The supervisor will also monitor the supervisee's timely recording of information in ICMS.

Supervision should be evidence-based, reflective and child-focussed, and contribute to the development of the supervisee's professional competency. Supervision is most effective when supervisors keep up-to-date with theoretical, legislative, policy and practice changes and assist the supervisee to integrate this knowledge into their practice.

4.3 Review the Achievement and capability plan

Review the supervisee's ACP in supervision, in accordance with the Communities Achievement and capability planning policy to ensure the performance, professional development and learning needs of staff are met.