Support Service case

A Support Service case refers to providing, or helping provide preventative and support services to families.

  • A Support Service case is provided when it is determined that a child or young person is not in need of protection.
  • The purpose of a Support Service case is to provide preventative support to children, young people and their families to reduce the likelihood of harm to a child, unborn child or young person.
  • It is based on an agreement by the parents, pregnant woman or young person to work with our department, and does not require the use of a court order.

A Support Service case can also be used to enable us to continue assisting and supporting a young person in their transition from care.

Support Service cases are only short-term interventions where the child or young person remains at home or in their usual place of residence for the intervention period.

Download documents

Information for parents and pregnant women

Information for young people transitioning from care