Family Support providers NDIS information

Child Safety works with families, carers, the National Disability Insurance Agency (NDIA), mainstream Queensland Government agencies and service providers to ensure children and young people with disability across all child protection phases have access to disability supports to meet their needs.

Family and Child Connect (FaCC), Aboriginal and Torres Strait Islander Family Wellbeing Services (FWS) and Intensive Family Support (IFS) services can support families by helping them navigate the NDIS process. This may include:

NDIS Access

Helping people check their NDIS eligibility using the access checklist.
Supporting a family to connect with an Early Childhood Approach (ECA) Partner for children aged 0-9.
Supporting a family to connect with an NDIS Local Area Coordinator or NDIS office about access for a child aged 9+, young person or an adult.

NDIS Planning

Helping a family consider their child or young person’s disability and support needs ahead of their NDIS planning meeting.
Attending an NDIS planning meeting if requested by the family.

Once the person has an NDIS plan

Helping a family connect with a Local Area Coordinator or engage a Support Coordinator (if funded within the plan) to implement their plan.

Where there is a change in circumstances or crisis

Helping a family connect with a Local Area Coordinator or their Support Coordinator to rearrange the supports within their plan to respond to their immediate needs.
Supporting a family to make a request to the NDIS for a plan review or review of a decision if required – this may include connecting the family to a National Disability Advocacy Program provider or to the Aboriginal and Torres Strait Islander Disability Network of Queensland.