Contracting with us

Information and resources for Service Providers in a Service Agreement with Disability Services including obligations under the Service Agreement and transition to NDIS.

Services we buy

• Disability Services output and measures list (PDF, 259 KB) Disability Services output and measures list (DOCX, 427 KB) 

The Contract

• Service Agreement – Standard Terms (PDF)
• Service Agreement – Funding and Service Details – Disability Services (PDF, 292 KB) Service Agreement – Funding and Service Details – Disability Services (DOCX, 91 KB)

Your obligations

The Service Agreement is a legally binding contract between the Department and your organisation. You should seek independent legal advice before entering into an Agreement. Below are listed the more critical obligations of a funded non-government organisation although, not an exhaustive listing or reference.

• Financial and performance reporting
• Our quality system
  The Human Services Quality Framework (HSQF) is the currently approved certification framework for disability service providers.
• Critical incident reporting (PDF, 167 KB) Critical incident reporting (DOCX, 123 KB)
• Preventing and responding to abuse, neglect and exploitation
• Criminal history screening