Tools and resources

• The quick 10 questions

  Answer these 10 questions to see how age-friendly your organisation is and then get advice on how to improve.

• Top tips for business

  Check out our tips for age-friendly businesses including design, experience, communication and marketing, sound and lighting, comfort and what other businesses are doing.

• Eight domains assessment checklist

  Consider these questions in relation to your community and start thinking about how you can provide different or better services for older people.

• Business self-assessment tool

  Try this simple self-assessment tool to see how your business stacks up when it comes to being age-friendly.

• Customer journey tool

  Find out about the journey your customers or clients take when deciding to take up a new service or product.

• Sample survey of older people

  Use this survey tool to begin your baseline assessment process. Use it again during your evaluation process and compare your results.

• Talking to older people tool

  Put yourself in an older person’s shoes. Here are some suggested topics and questions when you are talking to older people.

• Partnership types tool

  Use this tool to help you consider what type of partnerships will best suit your organisation.

• Sample action plan template

  Consider using this template when you are developing your action plan.

• Sample action planning workshop questions

  Use these questions in a workshop with either internal or external stakeholders and feed this information into your action plan.

• Chatterbox tool

  Use this chatterbox to start a fun conversation about ageing with your work colleagues and team.